Eureka Tower Concierge is the hub for all resident enquires. The team pride themselves on providing a world class service and is available 24 hours a day for your convenience. Concierge is your first point of contact for any questions or issues you may have. Their aim of the team is to build relationships with residents to allow them to offer a personal touch and treat all residents as individuals while consistently offering the same high level of service to all.
Whether you want to store your keys, arrange dry cleaning, arrange a reliable tradesperson, have an issue within your apartment or require any assistance relating to the building, Concierge are here to assist.
You can contact the Concierge on 9685 0188 or online via the Customer Service Portal.
Services
- Apartment Key
- Access Passes & Garage Remotes
- Key Authorisation Form
- Dry Cleaning
- Information/Bookings for Restaurants & Bars
- Melbourne and Southbank information
- Public Transport
- Local Information
- Cinema Bookings
- Gym Inductions
- Shows around town
Plus much more
Gareth Coleman
Chief Concierge
Gareth commenced his role of Chief Concierge for Eureka Tower in December 2011. Gareth is responsible for managing all front of house services, more complex issues and provides management and training for the concierge team to ensure the highest levels of customer service for all residents, guests and visitors.
Gareth is responsible for sourcing a range of lifestyle services and activities around the local area and introducing these to Eureka Tower residents. He ensures the most up to date procedures and processes are communicated to the Concierge team and ensures a relaxed, friendly and efficient service is created within the building. Gareth can be contacted on 9685 0188 or via email: g.coleman@eurekatower.com.au
T +61 3 9685 0188
E concierge@eurekatower.com.au